Industries · Telecom

Location intelligence for telecom operators and connectivity providers

Roll out fibre and towers where demand is, place shops, and sell to businesses that need connectivity.

25ready-made templates
6kinds of use case
5one-minute stories
40blocks used
178hours a month saved by them all (an estimate)

Why telecom teams use xMap Flows

Operators plan networks, shops and sales territories on map data that ages quickly. xMap Flows ranks blocks for fibre by residents and new buildings, flags road works that will cut or delay cables, places shops where people shop, finds business customers that need fibre or private networks, and routes no-signal tickets to the right team. A chat answers customers with their nearest shop or repair point.

Fibre rolled out in contract order

Rank blocks by residents and new apartment buildings, so cable goes where sign-ups will be.

Road works cut cables

Traffic incidents flag works near your routes before crews dig.

Shops in the wrong places

Place shops and kiosks where people already shop, away from your own.

Business sales lists stale

New offices, clinics and hotels that need connectivity, every week.

Mobile operators, internet providers and phone retailers planning shops, dealers and network capacity.

How a flow works for telecom

Every flow reads left to right: something starts it (a schedule, a message, an app event or new rows), it looks at an area, gathers data, lets xMap AI make sense of it, applies your rules, and sends the result where your team works. These are the blocks telecom templates use most.

  1. 1

    Where

    Choose the area: countries, cities, a radius around your own sites, or shapes you draw.

    Area of interest · Find nearest

  2. 2

    Data

    Bring in what is there and what is changing.

    Nearby places · Demographics · Weather forecast · Traffic incidents · Map business scan

  3. 3

    AI and your rules

    Score, rank, keep only what is new or fits, and match with your own data.

    xMap LLM · Jev decision · Place classifier · AI agent · Sort and limit

  4. 4

    Where results go

    Send each result where your team works.

    Email · Show on a map · Reply · HubSpot · Google Sheets

Use cases and templates for telecom

Each template is a real flow on live data. Open it, change the city and the kind of place, test it and deploy it. Grouped by what the team wants to do.

Find customers and leads 10 templates

See them in the template gallery

Independent phone shops to recruit as dealers, sent to the nearest territory manager.

Every week: well-rated independent phone shops with a phone or website, only the new ones, sized by Jev, matched to the nearest territory manager, sent on WhatsApp and emailed. Operators sell most SIMs through independent shops. A weekly list, sized and routed to the right manager, grows the dealer network.

Good for
A mobile operator's indirect channel team · A prepaid card distributor · A phone accessories brand
Each run gives
WhatsApp to managers · An email
Time saved
About 6 hours a month (an estimate)

New offices that need business internet, with the IT manager, in HubSpot.

Every week: offices, business parks and coworking spaces that opened in the last year, only the new ones, sized with Apollo, their IT or operations manager, into HubSpot and emailed. A new office signs for internet before it opens. Reaching the IT manager in that window is the easiest business sale there is.

Good for
An internet provider's business team · An IT services company · A phone system provider
Each run gives
Contacts in HubSpot · An email
Time saved
About 6 hours a month (an estimate)

Apartment buildings that opened this year, with the people around each, for your door-to-door internet team.

Every Monday: apartment buildings that opened in your city in the last year, only the new ones, with the people living within 500 m of each, the 30 biggest first, saved to the door-to-door team’s sheet, emailed and mapped. New residents choose an internet provider in their first weeks. This flow sends the door-to-door team to the new buildings first, the biggest ones at the top.

Good for
A home internet provider · A mobile operator selling home broadband · A pay TV company
Each run gives
Rows in the door-to-door sheet · An email and a map of the new buildings
Time saved
About 4 hours a month (an estimate)

Small businesses matched to the right bundle, with a pitch, sent to the nearest agent.

Every weekday: independent shops, restaurants and salons, only the new ones and only with a phone, the best bundle picked by Jev, a pitch by xMap AI, matched to the nearest sales agent, sent on WhatsApp, emailed and mapped. Field agents waste visits pitching the wrong product. Jev picks the bundle, xMap AI writes the pitch and the nearest agent gets the list.

Good for
A mobile operator's SME team · An internet provider · A payments company with bundles
Each run gives
WhatsApp to agents · An email · A map
Time saved
About 40 hours a month (an estimate)

Fleet operators with the fleet manager, for IoT SIMs.

Every month: trucking, delivery and bus companies in your region, with the fleet manager from Apollo, scored by xMap AI as IoT tracking customers, into HubSpot. Every truck tracked is a SIM for years. Fleet managers decide.

Good for
A mobile operator’s IoT team · A fleet tracking company · An MVNO
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

Hotels with the IT manager, for managed Wi-Fi.

Every quarter: hotels and resorts in your cities, the best-rated first, with the IT or general manager from Apollo, as managed Wi-Fi accounts. Guests judge hotels by Wi-Fi. Hotels buy managed service to get it right.

Good for
A managed Wi-Fi provider · A telecom’s enterprise team · A hospitality IT company
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

Repair shops scored and approved as service partners.

Every quarter: mobile phone repair shops in your cities, the best-rated first, scored by xMap AI as authorised repair partners, approved, in a partner sheet. Customers judge a brand by its repairs. Good partners near them keep them loyal.

Good for
A phone brand · An operator’s device team · An insurance for phones
Each run gives
A Google Sheet
Time saved
About 2 hours a month (an estimate)

Companies hiring IT staff, with the IT director.

Every week: companies hiring network and IT managers in your cities, one per company, with the IT director from Apollo, as enterprise network leads. Companies hiring network staff are about to upgrade. The IT director buys.

Good for
A telecom’s enterprise team · A network integrator · A cloud provider
Each run gives
New leads in HubSpot
Time saved
About 4 hours a month (an estimate)

Large sites scored for a private 5G network, with the CIO.

Every quarter: large hospitals, ports and factories in your country, with the CIO or IT head from Apollo, scored by xMap AI for a private 5G network. Hospitals, ports and factories need reliable private networks. The biggest gain most.

Good for
A mobile operator’s enterprise team · A network equipment vendor · A systems integrator
Each run gives
New leads in HubSpot
Time saved
About 2 hours a month (an estimate)

Chains with many branches, with the IT director.

Every quarter: bank, pharmacy and retail chains in your country, one per chain, with the IT director from Apollo, as SD-WAN and branch connectivity accounts. A chain with hundreds of branches buys connectivity once for all. The IT director decides.

Good for
A telecom’s enterprise team · An SD-WAN provider · A managed network company
Each run gives
New leads in HubSpot
Time saved
About 2 hours a month (an estimate)

Site selection and expansion 7 templates

See them in the template gallery

The most populated blocks with the fewest phone shops, scored and approved.

Every month: the 100 most populated blocks of your city, the phone shops within 1 km, the people per shop, scored by xMap AI, approved, saved to Google Drive, emailed and mapped. A phone shop sells to the people who live around it. This flow finds the blocks with many people and few shops, every month.

Good for
A mobile operator planning shops · A phone retailer · A device brand opening stores
Each run gives
A shortlist to approve · Data in Google Drive · A map
Time saved
About 5 hours a month (an estimate)

Malls far from any of your stores, the busiest first, every month.

Every month: the malls in two cities, the nearest of your stores to each, only those 3 km or more away, the most reviewed first, emailed and mapped. A kiosk in a busy mall reaches customers your stores miss. This flow shows the malls 3 km or more from your nearest store.

Good for
A mobile operator · A phone accessories brand · A bank planning mall branches
Each run gives
An email with the list · A map of the results
Time saved
About 1 hours a month (an estimate)

Blocks ranked by people and new buildings for fibre rollout.

Every quarter: blocks of your city with the most residents and new apartment buildings, ranked by a rollout score, for the fibre planning team. Fibre pays back fastest where many people live close together. The rollout order follows them.

Good for
A fibre operator · A telecom planning team · An infrastructure investor
Each run gives
An email with the list · A map of the results
Time saved
About 3 hours a month (an estimate)

Schools ranked by the children around them, for connectivity.

Every year: schools in your region with how many children live around each, ranked, for an education connectivity programme. Connecting schools reaches the most children where they gather. The list ranks them.

Good for
A telecom’s CSR programme · An education ministry · An NGO for digital inclusion
Each run gives
A Google Sheet
Time saved
About 2 hours a month (an estimate)

Tourist spots with the fewest phone shops, for SIM kiosks.

Every year: attractions, hotels and malls in your city, the best-rated first, with how many phone shops are within 500 m, the fewest first, as tourist SIM kiosk sites. Tourists buy SIMs where they arrive and walk. Spots without a shop are the best kiosk sites.

Good for
A mobile operator · An eSIM company · A travel retailer
Each run gives
An email with the list · A map of the results
Time saved
About 2 hours a month (an estimate)

Campuses scored for a student plan pop-up.

Every term: universities and colleges in your city, with the people living within 1 km and the phone shops nearby, scored by xMap AI for a student plan pop-up, the best ten mapped. Students pick a mobile plan in their first weeks. A stand on the right campus signs them up.

Good for
A mobile operator · A phone retailer · A student marketing agency
Each run gives
An email with the list · A map of the results
Time saved
About 2 hours a month (an estimate)

Rural towns with people and no phone shop within 5 km.

Every year: markets and bus stations in your rural region, with the people around each and the phone shops within 5 km, the fewest first, for retail expansion. Rural customers travel far for a SIM or a repair. A shop in the right town wins the area.

Good for
A mobile operator’s retail team · A phone franchise · A mobile money agent network
Each run gives
An email with the list · A map of the results
Time saved
About 2 hours a month (an estimate)

Competitor watch 1 template

See them in the template gallery

Rival operators’ new shops and which of yours they hurt.

Every month: new branded shops of a rival operator in your cities, the new ones only, with the nearest of your own shops and a note by xMap AI for retail. A rival shop next door takes customers. The retail team knows the month it opens.

Good for
A mobile operator’s retail team · A phone retailer · A franchise network
Each run gives
An email
Time saved
About 1 hours a month (an estimate)

Operations and alerts 4 templates

See them in the template gallery

Stadiums and concert halls with the most people around, for network capacity plans.

Every week: stadiums, arenas and concert halls in your city, the people living around each, the 10 busiest areas emailed to the network team. Big events overload cells. Knowing the venues and the people around them helps planners place temporary capacity in time.

Good for
A mobile operator's network team · A tower company · An event Wi-Fi provider
Each run gives
An email
Time saved
About 2 hours a month (an estimate)

A daily visit plan for every tower around closures and weather, sent to your work order system.

Every morning: road closures within 3 km of each tower site and the weather there, a visit plan by xMap AI, sent to your work order system, saved to a sheet and emailed. Field teams lose trips to blocked roads and rain. A plan per tower, sent straight into work orders, keeps them climbing.

Good for
A tower company · A mobile operator's field team · A rooftop equipment maintainer
Each run gives
Work orders in your system · A sheet · An email
Time saved
About 23 hours a month (an estimate)

Tomorrow’s heat at each switching site, with a cooling note.

Every afternoon in summer: tomorrow’s heat at each switching site and data centre in your table, the hottest first, with a cooling note by xMap AI. Heat kills equipment. Checks before a hot day prevent outages.

Good for
A network operations team · A data centre operator · A tower company
Each run gives
An email
Time saved
About 10 hours a month (an estimate)

Roadworks near fibre routes each morning.

Every morning: roadworks and closures within 1 km of each point on your fibre routes, with a note by xMap AI for the field team to watch for cable cuts. Most fibre cuts come from roadworks. Watching them prevents outages.

Good for
A fibre operator · A telecom field team · A utility with fibre
Each run gives
A Slack post
Time saved
About 10 hours a month (an estimate)

Market data and research 2 templates

See them in the template gallery

Which of your stores customers rate lowest, every week.

Every week: each of your stores found on the map with its rating and number of reviews, sorted by xMap AI into strong, fine and needs attention against your other stores, emailed and posted to the retail channel. A store whose rating slips behind the others needs attention before it shows in sales. This flow sorts every store into strong, fine and needs attention.

Good for
A mobile operator's retail team · An electronics chain · A bank branch network
Each run gives
An email · A Slack post
Time saved
About 6 hours a month (an estimate)

Phone shops across two big cities, by operator, brand and independent, with a report.

Every month: phone shops in two big cities, every part searched, sorted by xMap AI into operator, brand and independent stores, each once, the people around them, a footprint report, saved to your database and Google Drive, emailed and mapped. Market studies of phone retail are costly and quickly stale. This flow counts every shop each month and keeps the history.

Good for
An operator entering a market · A device brand planning distribution · A consultant
Each run gives
A footprint report · Data in your database and Drive · A map
Time saved
About 8 hours a month (an estimate)

Chat assistants and APIs 1 template

See them in the template gallery

Shop and repair finder chat

AI agentEasyWhen it happens

A chat that finds the nearest shop or repair partner.

A chat for customers: an AI agent finds your nearest shops and repair partners to any address and answers in two lines. Customers ask where to go with a broken phone. The chat answers at once.

Good for
A mobile operator’s website · A phone brand · A phone retailer
Each run gives
A chat page
Blocks
Chat → AI agent → Nearby places → Reply
Time saved
About 33 hours a month (an estimate)

Stories: what teams build

One-minute narrated stories of a flow at work. The scenarios and figures are illustrative, not customer results.

Mobile networks

Every tower filled before the floods

The challenge. Chidi runs diesel deliveries to the generators at nine hundred mobile towers across Lagos. When the grid fails, the towers run on diesel. In the rainy season, roads flood and his tankers get stuck for a day. Towers run dry, and whole neighbourhoods lose signal. Last July, sixty towers went dark in one week.

The flow. With xMap Flows, Chidi built Juniper. Every morning at five, Juniper reads the towers running low on diesel from the company’s fuel list, checks the rain coming at each one, and where heavy rain is on its way, plans a refuelling run for today, sends it to the drivers in Teams, and keeps the rest on the normal schedule.

The result. On a Monday in July, Juniper sees heavy rain heading for Ikorodu and Lekki on Wednesday. Twenty-six towers are filled on Monday and Tuesday, before the water rises. That week, not one tower runs dry. Chidi can’t stop the rain. He just gets there before it.

900towers watched
26filled before the rain
0towers ran dry that week

Blocks: Schedule → My data → Weather forecast → Branch → Route planner → Microsoft Teams → Google Sheets

Watch the one-minute story →
Mobile networks

The real coverage holes, sorted from the noise

The challenge. Rachel is a radio network planner at a big mobile operator in Singapore. Weak signal complaints reach her in a spreadsheet, a week late, mixed with outages fixed long ago. She can’t tell a real coverage hole from a bad afternoon. So antennas go where people shout loudest, and customers wait days for an answer.

The flow. With xMap Flows, Rachel built Sonar. When a signal complaint lands in the support sheet, Sonar checks that address against the network’s outage list, and if it is an outage, tells the customer when it will be fixed, or, if not, adds it to Rachel’s map of real coverage holes.

The result. In three weeks, Sonar answers four hundred customers within minutes, and puts a hundred and twenty real complaints on Rachel’s map. They cluster around new tower blocks in Punggol and Tampines. Her next six antennas go exactly there. Rachel used to plan by the loudest complaints. Now she plans by the weakest signal.

400customers answered in minutes
120real coverage holes mapped
6antennas placed right

Blocks: New rows → Match with my table → Branch → WhatsApp Business → Show on a map

Watch the one-minute story →
Mobile retail

Where Lima buys phones, and has no store

The challenge. Andres plans where a big mobile phone company opens its stores in Lima. Lima has grown fast, out into districts like Comas and Ate. His store map is ten years old. People there ride an hour into the centre to buy a phone, or give up and buy from a street stall. He cannot see which districts want a store.

The flow. With xMap Flows, Andres built Radar. Every quarter, across all of Lima’s districts, Radar finds every phone shop, repair stall and accessory store, sorts them into clean categories, measures how far each one is from the company’s nearest store, keeps the ones more than three kilometres away, and maps where they cluster.

The result. Radar finds twelve hundred phone shops in clusters more than three kilometres from any store. The biggest are in Comas, Ate and Villa El Salvador. Andres opens two stores there in spring, and both reach their target in the first month. Andres found his next stores by following the phone shops.

1,200phone shops far from a store
3districts with no store
2new stores, on target

Blocks: Schedule → Area of interest → Map business scan → Place classifier → Find nearest → Filter → Show on a map

Watch the one-minute story →
Telecom field services

Never driving into the wind again

The challenge. Emre is a freelance tower technician in Istanbul. He climbs mobile phone masts for the telecom companies. Above fifty kilometres an hour of wind, he cannot climb. Too often he crosses the Bosphorus in two hours of traffic, only to stand under a mast in a gale and drive home again. Each wasted trip is a day he isn’t paid.

The flow. With xMap Flows, Emre built Maple. An hour before each site visit on his calendar, Maple finds the mast in his list of sites, checks the wind there, looks for closures and accidents around it, weighs it all up, and tells him on Telegram whether to go.

The result. On a Thursday, Maple warns him the mast in Sariyer will see winds of sixty-five by noon. He swaps it for the Kadikoy job, where the air is calm. That month, he loses not one day to the wind, and finishes six more jobs. Emre still climbs in Istanbul’s wind. He just never drives into it.

50 km/hhis safe wind limit
0days lost to the wind
+6jobs a month

Blocks: Google Calendar event → Match with my table → Weather forecast → Traffic incidents → xMap LLM → Telegram Bot

Watch the one-minute story →
Business telecom

Calling the companies about to move

The challenge. Sakura leads business sales for a big telecom company in Tokyo. She sells office internet and phone lines. The best moment to win a company is when it moves office. But she hears about moves after the contract is signed with someone else. Her team calls hundreds of offices in Marunouchi and Shinagawa, asking if anything is changing. Almost nothing is.

The flow. With xMap Flows, Sakura built Birch. Every Monday at eight, Birch finds the Tokyo companies hiring office and facilities managers, looks up each company’s office, scores how likely each is to be moving or opening an office, keeps the top fifteen, and sends the list to her team.

The result. This week, Birch finds ninety companies hiring office managers, and fifteen that look like a move. Her team calls those first. Four are planning new floors in Shibuya and Toyosu, and two sign before they move. Sakura’s team stopped asking who is moving. Now they call the ones who are.

90companies hiring office staff
15likely to move
2contracts signed early

Blocks: Schedule → Job postings → Map business scan → Jev decision → Sort and limit → Email

Watch the one-minute story →

All 137 stories →

The blocks behind it

Blocks are the building pieces of every flow. These are the ones telecom templates and stories use, most used first. Each has its own page with its settings, examples and a short film.

ScheduleTriggerStarts the flow on a timetable.EmailActionSends one email per run with all the items, or one email per item.Area of interestWhereSets where the flow looks: countries, cities or specific places, or areas you draw on a map.Nearby placesxMap dataPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or axMap LLMxMap AITell the AI what to do in plain words.Sort and limitLogicPuts the items in order, and can keep only the first ones: the 10 best rated, the 20 nearest, the highest fit scores.Show on a mapActionShows the results as points on a map, with the area of interest.DemographicsxMap dataWho lives in an area: the number of residents, men and women, and nine age groups, from xMap’s population grid (hexagons of about 0.1 km², about 100 countries).ApolloYour dataThe people to talk to at each company, and the company’s details, from your own Apollo account (apollo.io): decision makers by job title with their LinkedIn and work email; or the company’s size, induHubSpotAppPowerful CRM that offers tools for sales, customer service, and marketing automation.Only newLogicLets through only the items this flow has not found before, so a daily flow sends only what is new.My dataYour dataBrings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.Google SheetsAppCreate, edit, and collaborate on spreadsheets onlineCalculated fieldLogicAdds fields worked out from the others: a number, a text or a yes/no.Find nearestWhereFor each place, finds the nearest of your own points from a CSV you upload, for example the nearest ambulance to each accident or the nearest branch to each new lead, and adds its name and the distance.FilterLogicKeeps only the items that match a rule.Weather forecastxMap dataThe weather forecast (Open-Meteo, from national weather services) for up to 16 days: temperature, rain, wind and UV.Remove duplicatesLogicKeeps one of each item when the same one arrives more than once, for example from two searches that overlap.Jev decisionxMap AIAsks TypeSafe’s Jev model one typed question about each place: yes or no, pick one of your options, or a score on your levels.WhatsApp BusinessAppSend text, media and template messages from your WhatsApp Business number.Traffic incidentsxMap dataRoad closures, roadworks and other incidents on online maps right now, with where they are.ApprovalLogicStops the run until someone says yes.Google DriveAppCloud storage and file backupMap business scanxMap dataFinds businesses on online maps live: name, category, rating, address, phone, website and whether it is open.SlackAppChannel-based messaging platformPlace classifierxMap AIAssigns clean categories and merges duplicate places.Job postingsxMap dataLive job postings: who is hiring, for what, and where.HTTPAppCalls any web address (an API, a webhook, your own system) with GET, POST, PUT, PATCH or DELETE, once per item or once per run, and adds the answer to each item: http_status, http_response and, for aCustom codeLogicYour own JavaScript, for what the other blocks cannot do: change, add or drop fields, filter and reshape the items.Save to my databaseYour dataSaves the items into a table of your own database (PostgreSQL, BigQuery or Snowflake): each field goes into the column of the same name, the others are left out.ChatTriggerStarts the flow when someone writes in its chat: the chat window in the editor, or a chat page you can share or put on your website.AI agentxMap AIAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.ReplyActionAnswers whoever started the flow, on the same channel: the app or system that called its Webhook / API gets the answer back, and a message from Slack, WhatsApp, Telegram, Teams, SMS, Outlook or DiscorBranchLogicSplits items in two. Items that match leave from the Yes dot, the rest from the No dot.Match with my tableYour dataLooks each incoming item up in one of your tables or saved lists (My data), for example your customers.Route plannerLogicPuts the places that reach it in the best order to visit them in a day, from a start you pick: one route, one for each rep (by a field such as owner), or shared out between a number of reps.Microsoft TeamsAppRuns an action in Microsoft Teams.New rowsTriggerStarts the flow when new rows appear in a Google Sheet or in a table in My data.Google Calendar eventTriggerStarts the flow when something happens in Google Calendar: a new record, a message, a change.Telegram BotAppBuild chatbots for Telegram

Every block →

More templates that fit telecom

Made for other roles, useful here too.

Learn and get help

The ideas behind these flows, step-by-step guides and help articles for the blocks this industry uses most. More in Resources, or see how xMap Flows compares with other tools.

Guides and decks

Questions

How does xMap Flows help fibre rollout?

Demographics counts residents in each small area and Nearby places counts new apartment buildings; a Calculated field turns both into a rollout score and Sort and limit orders the blocks for the build teams.

Can it route network tickets?

Yes. A ticket starts the flow, Database lookup adds the serving site from your own database, Traffic incidents shows works nearby, and xMap AI sorts the likely cause and routes it.

Can it find business customers?

Yes. New and growing businesses by area, scored for fibre, private networks or IoT, with the right contact.

Which data is live?

Live: xMap's places database (300M+ places of more than 5,000 kinds), live business listings from online maps, job postings, road incidents, ships (AIS), satellite pictures, weather forecasts, news from the feeds and pages you choose, travel-time areas and routes on the road network, and residents by age (Demographics, in about 100 countries), live road speeds and congestion (Traffic Flow; it does not count cars), footfall around each place (Mobility Footfall, in most of the world, about 10 days behind), plus regional datasets where xMap offers them, such as cars counted on the roads of the United Arab Emirates (Road traffic history). Catchment returns sample figures for now, and every result made from it says so.

Do I need to write code?

No. A flow is built from blocks on a canvas, from a ready-made template, or by describing it to Ask xMap in a sentence; Ask xMap builds it, tests it and fixes what fails. Developers can also use the API and the MCP server.

How fast can a telecom team start?

Hire one of the AI employees above: answer two questions (the city and the kind of place), or write one sentence to make it yours ("for dental clinics in Lyon, to WhatsApp every Monday"), and it runs in your own account with results you can see. A new account can also type its website and meet three AI employees already tried in its city. Or try the home page first: no account needed.

Can an agency or consultancy offer this to its clients?

Yes. Your logo and colour on the app, emails and reports, emails from your own domain, the app on your own address, and a read-only page for each client with its results, map and weekly report. See the Partners page.

Related industries

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See it on your own city

Run a live search on the home page without an account, or let Ask xMap build the flow from one sentence.