How-to guide

How to build a WhatsApp assistant that answers about places

Customers ask on WhatsApp; an AI agent searches and replies.

  1. Connect WhatsApp Business under Connections.
  2. Start the flow with the WhatsApp new message event.
  3. Add an AI agent with instructions (who it is, what it may answer).
  4. Link tools to its purple port: Nearby places with {{agent}} as the type and place, Weather, a table of your branches.
  5. End with Reply and deploy.

Use the editor's Chat button to talk to it before customers do. To talk to it yourself from your own phone with nothing to connect, start it with Chat and switch on Chat from my WhatsApp (see How to run your AI employees from WhatsApp).

Templates that use these blocks

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All terms and guides · Help center · Templates

Build this flow now

Start from a template or describe it to Ask xMap: most people have it running in about ten minutes.