Shop and repair finder chat

A chat that finds the nearest shop or repair partner.

EasyWhen it happensAI agent

Telecom & connectivityTelecom

Use this template

What it does

A chat for customers: an AI agent finds your nearest shops and repair partners to any address and answers in two lines.

In one sentence: When someone writes in its chat, let the AI agent answer, then reply to the sender.

Why it is useful

Customers ask where to go with a broken phone. The chat answers at once.

Who it is for

Telecom & connectivity. Mobile operators, internet providers and phone retailers planning shops, dealers and network capacity. Every use case for telecom

Best use cases

  • A mobile operator’s website
  • A phone brand
  • A phone retailer

What each run gives you

  • A chat page

The time it saves

Whenever someone writes in its chat. Doing the same work by hand takes about 5 minutes each time, so it saves about 33 hours a month (an estimate). It is easy: 3 blocks and 1 tool.

The flow, block by block

  1. ChatTrigger · ChatStarts the flow when someone writes in its chat: the chat window in the editor, or a chat page you can share or put on your website.
  2. Shop finderxMap AI · AI agentAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.
  3. Shops and repairs near mexMap data · Nearby placesA tool the AI agent uses when it needs itPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or a whole group of them) and how far to look.
  4. ReplyAction · ReplyAnswers whoever started the flow, on the same channel: the app or system that called its Webhook / API gets the answer back, and a message from Slack, WhatsApp, Telegram, Teams, SMS, Outlook or Discord gets a reply in the same chat, through the account of the block that received it.

Every block can be changed after you use the template: the city, the type of place, the score, where the results go.

Use it now

Answer a few questions, enter your work email, and it runs in your own account, kept running until you pause it. Use this template.

How to set it up

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