WhatsApp Business
Send text, media and template messages from your WhatsApp Business number.
Settings
Send from
Pick onexMap’s own WhatsApp number: nothing to connect. It writes only to people of your organization who added and confirmed their number in Settings, Profile.
- xMap’s WhatsApp
- My own WhatsApp number
WhatsApp Business account
An account you connectAction
Pick oneSend a text message through WhatsApp
- Create Message Template
- Delete Media
- Delete Message Template
- Edit Message Template
- Get Business Profile
- Get Media URL
- Get Phone Number
- List Message Templates
- List Phone Numbers
- Mark Message As Read
- Send Contact
- Send Interactive Buttons
- Send Interactive CTA URL
- Send Interactive List
- Send Location
- Send Media
- Send Message
- Send Reaction
- Send Template Message
- Update Business Profile
Run it
Pick oneOne call for each item that reaches this block, at most 500 a run.
- Once per item
- Once per run
Inputs
A settingType a value, or put {{field}} to fill one in from each item, e.g. {{name}}, {{city}}, {{lat}}, or {{map}} for a map link.
Send to
Textme (the flow’s owner), or teammates’ numbers or emails, separated by commas (at most 10). Only numbers people of your organization confirmed in Settings, Profile get the message; to write to anyone else, send from your own WhatsApp number.
Message
Text, several linesUse {{field}} for a value from each item, {{count}} and {{items}} for the whole list. Leave it empty for the flow’s name and a short list of what it found.
Run it
Pick oneOne message for the whole run, to each number.
- Once per run
- Once per item
Templates that use it
- New outlets to CRM: New restaurants and cafes as leads in your CRM every morning, with a brief for the reps.
- New openings to the field rep on WhatsApp: New restaurants and cafes graded by Jev and sent to your rep on WhatsApp every morning.
- Rain coming: push delivery at the right branches: When rain is expected, branch managers get a WhatsApp to push delivery promos.
- What opened in my patch, on WhatsApp to my buyers: What opened in your patch this week, written up as a short update, approved by you, then sent to your buyers on WhatsApp.
- Heavy rain at my properties, with a checklist: An alert to facilities when heavy rain is coming at your properties.
- New outlets on my routes, prioritised, to the nearest rep: New grocery outlets on your routes, each assigned to the nearest rep, every weekday.
- Heatwave stock alert for my outlets: When a heatwave is coming, stock advice for your outlets on WhatsApp.
- Road closures near my depots, every hour: Closures and roadworks near each depot every hour, to dispatch on WhatsApp.
- Incidents near my drivers’ zones: Incidents near your drivers' zones every 15 minutes, to dispatch.
- Heavy rain at flood-prone points: Heavy rain coming at flood-prone points, to the field teams on WhatsApp.
- New outlets, graded and routed to each rep: New outlets graded, researched and routed to the nearest rep, with what to pitch at each.
- Daily operations briefing for every hub: A daily operations briefing per hub, with a risk score and alerts for the risky ones.
- Cruise ships arriving at the port: An alert, with WhatsApp to the guides, when a cruise ship enters the port.
- Heat stop for outdoor work, every hour: A WhatsApp heat stop to supervisors when a site reaches 45 degrees.
- Independent phone shops to recruit as dealers: Independent phone shops to recruit as dealers, sent to the nearest territory manager.
- Small businesses matched to the right bundle: Small businesses matched to the right bundle, with a pitch, sent to the nearest agent.
- New garages and tyre shops on my van routes: New garages and tyre shops sorted by what they do, scored and sent to the right van route.
- Road closures near my schools before the buses leave: Road closures near your schools sent to bus drivers before each run.
- Frost warning for my farms: A WhatsApp frost warning to farm managers when nights get cold.
- Storm coming: bring the harvest forward: When a storm is coming, WhatsApp to bring the harvest forward; otherwise the week ahead.
- Road closures near the courts before hearings: Closures and roadworks around every court you attend, on WhatsApp at 6:30.
- Heavy rain by district, for the live news desk: Where the heaviest rain is coming, hour by hour, for the live desk.
- Event day weather plan, with approval for plan B: An approved weather plan for the event day, sent to the crew.
- Wind alert for stage rigging: A WhatsApp alert to the rigging crew when gusts are coming.
And 57 more in the template gallery.
Stories with it
- The morning a rival slips, she knows (Phone repair)
- Three days’ warning before the wind (Event catering)
- Six beaches, one van, the right one each morning (Gelato van)
- Three van routes ready before the pierogi cool (Food maker)
- Open when the cruise ship docks, not after (Souvenir shop)
- A loan officer who sees the street before she lends (Small business lending)
- Every tenant warned before the storm arrives (Property management)
- No guest drags a suitcase past a closed street (Short-term rentals)
- Roadworks cleared before sixty thousand fans arrive (City traffic)
- No anchor drops on the island cables (Port authority)
- A front desk that never closes (Dental care)
- From crash to garage in one call (Car insurance)
Help articles
- Get messages on WhatsApp: Add your number once; your AI employees write to you from xMap’s WhatsApp, nothing to connect.
Industries that use it
B2B sales · Restaurants & cafes · Real estate · FMCG & distribution · Marketing & agencies · Logistics & delivery · Government & cities · Healthcare & pharma · Hotels & tourism · Banking & lending · Energy & EV · Construction & facilities · Telecom · Automotive & mobility · Education & training · Agriculture & food supply · Fitness, beauty & wellness · Law & professional services · Media & publishing · Events & venues · Non-profits & humanitarian · Security & emergency services · Ports & shipping · E-commerce & D2C · Manufacturing & industrial · Software & tech · Pet care & veterinary · Home services & trades · Food delivery & quick commerce · Airports & aviation · Mining, oil & gas · Water & waste utilities · Insurance · Fishing & aquaculture
Try it
Build a flow with WhatsApp Business on the home page, no account needed, or book a call. Try it live