Phone repair · Stockholm, Sweden · Alerts & monitoring

The morning a rival slips, she knows

Elsa runs a phone repair shop on Södermalm in Stockholm. Cracked screens and tired batteries pay her rent.

Listen to the story:

The challenge

Seven repair shops sit within a short walk. When one of them slips, its customers go looking, and she finds out months later. Last spring a rival closed, and its regulars walked straight past her door to a chain store.

How the flow works

With xMap Flows, Elsa built Sentinel. Sentinel is an AI employee: a flow of 6 blocks.

  1. Every morning at eight,

    Every morning at 8 (Schedule)

  2. across Södermalm,

    Södermalm (Area of interest)

  3. Sentinel searches the map for phone repair shops,

    Phone repair shops (Map business scan)

  4. spots any whose rating fell or that closed,

    Rating fell or closed (What changed)

  5. explains what it means for her shop,

    What it means for her (xMap LLM)

  6. and sends it to her phone on WhatsApp.

    To her phone (WhatsApp Business)

What it solves

The result

In March, Sentinel tells her a rival’s rating fell from four point six to three point eight in two weeks. Elsa puts a same-day promise in her window and online. Within a month, twenty-three new customers mention the other shop by name.

When a rival stumbles, Elsa’s door is already open.

7rival shops watched daily
3.8a rival’s rating, from 4.6
23customers who switched

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    Every morning at 8

    Schedule

    Starts the flow on a timetable.

  2. 2

    Södermalm

    Area of interest

    Sets where the flow looks: countries, cities or specific places, or areas you draw on a map.

  3. 3

    Phone repair shops

    Map business scan

    Finds businesses on online maps live: name, category, rating, address, phone, website and whether it is open.

  4. 4

    Rating fell or closed

    What changed

    Lets through only the places this flow found before whose details changed since: closed, a rating that moved, a new phone or website, a new name or address, or any field you name.

  5. 5

    What it means for her

    xMap LLM

    Tell the AI what to do in plain words.

  6. 6

    To her phone

    WhatsApp Business · WhatsApp

    Send text, media and template messages from your WhatsApp Business number.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

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