Souvenir shop · Seville, Spain · Alerts & monitoring

Open when the cruise ship docks, not after

Lucia runs a ceramics shop in Santa Cruz, the old quarter of Seville. Her best days are when a river cruise ship docks.

Listen to the story:

The challenge

Nobody tells her when they arrive. Some mornings two hundred passengers stream through the old town while her shop is still shut and her nephew is still asleep. Other days she opens early for nobody at all.

How the flow works

With xMap Flows, Lucia built Harbor. Harbor is an AI employee: a flow of 6 blocks.

  1. Every hour,

    Every hour (Schedule)

  2. at the river port,

    Seville river port (Area of interest)

  3. Harbor listens for the ships on the Guadalquivir,

    Ships on the river (Ships (AIS))

  4. keeps the passenger ships,

    Passenger ships only (Filter)

  5. spots the moment one reaches the quay,

    Docked at the quay (Zone alert)

  6. and messages Lucia and her nephew on WhatsApp.

    To Lucia and her nephew (WhatsApp Business)

What it solves

The result

At seven on Wednesday, Harbor tells her a cruise ship has reached the quay. Lucia opens at eight with fresh coffee and her nephew at the door. By noon, she has sold more tiles and plates than in the whole week before.

Lucia no longer waits for the crowds. She is open when they step ashore.

Hourlychecks of the river port
8 amopen for the first guests
1 weekof sales by noon

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    Every hour

    Schedule

    Starts the flow on a timetable.

  2. 2

    Seville river port

    Area of interest

    Sets where the flow looks: countries, cities or specific places, or areas you draw on a map.

  3. 3

    Ships on the river

    Ships (AIS)

    Ships at sea or in port right now, from AIS (the signal ships send with their position, speed and heading; live from AISStream): every vessel heard in the Area of interest before this block, or around a point.

  4. 4

    Passenger ships only

    Filter

    Keeps only the items that match a rule.

  5. 5

    Docked at the quay

    Zone alert

    Reports items (ships, for example) that entered, crossed, are inside or left a zone.

  6. 6

    To Lucia and her nephew

    WhatsApp Business · WhatsApp

    Send text, media and template messages from your WhatsApp Business number.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

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