Food maker · Warsaw, Poland · Operations

Three van routes ready before the pierogi cool

Piotr makes pierogi with his mother in a small kitchen in Warsaw. Sixty corner shops sell them.

Listen to the story:

The challenge

Orders land in a shared sheet all night. At five in the morning he sorts them for three drivers by hand, guessing who goes where. Drivers cross the river twice, the vans run late, and some shops sell out before the pierogi arrive.

How the flow works

With xMap Flows, Piotr built Horizon. Horizon is an AI employee: a flow of 5 blocks.

  1. When the night’s orders land in the sheet,

    New orders in the sheet (New rows)

  2. Horizon splits the shops into three fair areas,

    Three fair areas (Split by territory)

  3. plans the best route for each driver,

    Each driver’s route (Route planner)

  4. sends it to each driver on WhatsApp,

    Route to each driver (WhatsApp Business)

  5. and keeps the delivery log up to date.

    Delivery log (Google Sheets)

What it solves

The result

At five, Piotr’s phone already shows three routes. No driver crosses the river twice. The vans are back by ten instead of noon, and every shop has fresh pierogi before the breakfast rush.

Piotr used to plan routes at dawn. Now he folds dumplings.

60shops every morning
2 hless on the road
3routes ready at 5 am

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    New orders in the sheet

    New rows

    Starts the flow when new rows appear in a Google Sheet or in a table in My data.

  2. 2

    Three fair areas

    Split by territory

    Shares the items out between your reps by area: compact territories of about the same size, so every rep gets a fair share close together.

  3. 3

    Each driver’s route

    Route planner

    Puts the places that reach it in the best order to visit them in a day, from a start you pick: one route, one for each rep (by a field such as owner), or shared out between a number of reps.

  4. 4

    Route to each driver

    WhatsApp Business · WhatsApp

    Send text, media and template messages from your WhatsApp Business number.

  5. 5

    Delivery log

    Google Sheets

    Create, edit, and collaborate on spreadsheets online

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

Industries

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