No guest drags a suitcase past a closed street

The challenge

Guests arrive by taxi, often at night, and the hills of El Poblado are full of roadworks. When a street is closed, the driver stops two blocks away and a guest drags a suitcase uphill in the dark. Each late check-in is a bad review waiting to happen.

How the flow works

With xMap Flows, Daniela built Lantern. Lantern is an AI employee: a flow of 5 blocks.

1. Whenever a road is closed near one of her flats,

   A road closed near a flat (When something changes)

2. Lantern checks who is arriving there today,

   Who arrives today (Match with my table)

3. writes a short note on the best way in,

   Another way in (xMap LLM)

4. asks Daniela to approve it,

   One tap from Daniela (Approval)

5. and sends it to each guest on WhatsApp.

   To each guest (WhatsApp Business)

What it solves

• Closed streets at night: solved by When something changes
• Guests lost uphill: solved by Match with my table and xMap LLM and WhatsApp Business
• Bad reviews: solved by xMap LLM and WhatsApp Business

The result

Last Friday, roadworks closed the street to one of her flats near Calle Diez at nine at night. Within the hour, the three guests arriving that evening had a note with the way in from the other side, and every one checked in on time.

Daniela can’t stop the roadworks. She just makes sure no guest meets them alone.

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

1. 1

   A road closed near a flat

   When something changes

   Starts the flow when something changes around your places, instead of on a timer: a new place of a kind opens nearby, a rating drops below a line, a place closes, or a road is closed near a site.

2. 2

   Who arrives today

   Match with my table

   Looks each incoming item up in one of your tables or saved lists (My data), for example your customers.

3. 3

   Another way in

   xMap LLM

   Tell the AI what to do in plain words.

4. 4

   One tap from Daniela

   Approval

   Stops the run until someone says yes.

5. 5

   To each guest

   WhatsApp Business · WhatsApp

   Send text, media and template messages from your WhatsApp Business number.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

• Event day weather plan, with approval for plan BAn approved weather plan for the event day, sent to the crew.
• What opened in my patch, on WhatsApp to my buyersWhat opened in your patch this week, written up as a short update, approved by you, then sent to your buyers on WhatsApp.
• New industrial sites near a nature reserveA note the day a plant, quarry or dump opens near a protected area.
• New marine suppliers near the port, the day they openEach new marine supplier near the port, the day it opens.
• A new vet clinic opens near mineA note the day a new vet clinic opens near yours.
• Rivals near me whose rating dropsA note when a nearby rival’s rating falls below 4, with a way to win its customers.

Learn how it works

• How to build a B2B lead list from the mapEvery business of a type in your territory, with contacts, scored, in a sheet or CRM.
• Location intelligenceUsing where things are, and what is around them, to make business decisions.
• Site selectionChoosing where to open a store, branch, clinic or facility.
• Build your first flow in ten minutesFrom a blank page to a flow that emails you a ranked list every morning.
• Enrich a list onceA CSV of addresses or companies back with phone, website, rating and an AI score.
• Run a flow when something changesA new place nearby, a rating that drops, a place that closes, a road closed near a site.

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