Industries · Water & waste utilities

Location intelligence for water and waste utilities

Plan collection and crews around weather, find commercial customers and watch sites from space.

25ready-made templates
6kinds of use case
3one-minute stories
28blocks used
128hours a month saved by them all (an estimate)

Why water & waste utilities teams use xMap Flows

Water and waste utilities run large networks of sites, routes and customers. xMap Flows plans crews for storm drains and overflows from the forecast, finds restaurants, hotels and factories that need grease trap, effluent or commercial collection services, maps gaps in recycling points and watches reservoirs, landfills and plants from satellite.

Storms overload drains

Rain forecasts send crews to drains before the storm.

Commercial customers found slowly

Restaurants, hotels and factories that need your service.

Recycling gaps

Areas with many residents and few recycling points.

Sites far apart

Satellite pictures of reservoirs, landfills and plants.

Water utilities, waste collectors and recyclers planning routes, winning commercial contracts and keeping services running in bad weather.

How a flow works for water & waste utilities

Every flow reads left to right: something starts it (a schedule, a message, an app event or new rows), it looks at an area, gathers data, lets xMap AI make sense of it, applies your rules, and sends the result where your team works. These are the blocks water & waste utilities templates use most.

  1. 1

    Where

    Choose the area: countries, cities, a radius around your own sites, or shapes you draw.

    Area of interest

  2. 2

    Data

    Bring in what is there and what is changing.

    Nearby places · Weather forecast · Demographics · Traffic incidents · Satellite images

  3. 3

    AI and your rules

    Score, rank, keep only what is new or fits, and match with your own data.

    xMap LLM · Jev decision · Place classifier · AI agent · Sort and limit

  4. 4

    Where results go

    Send each result where your team works.

    Email · Show on a map · Reply · HubSpot · WhatsApp Business

Use cases and templates for water & waste utilities

Each template is a real flow on live data. Open it, change the city and the kind of place, test it and deploy it. Grouped by what the team wants to do.

Find customers and leads 11 templates

See them in the template gallery

New restaurants, hotels and supermarkets scored for waste contracts.

Every week: restaurants, hotels and supermarkets that opened in your city in the last six months, scored by xMap AI as commercial waste clients, with the manager from Apollo, into HubSpot. New businesses choose a waste collector in their first months. The first to call usually wins.

Good for
A commercial waste company · A recycling company · A waste broker
Each run gives
New leads in HubSpot
Time saved
About 4 hours a month (an estimate)

Builders and roofers graded as skip hire customers.

Every month: construction companies, roofers and renovation contractors in your city, the new ones only, graded by Jev as skip hire customers, sent to the sales team on WhatsApp. Builders and roofers fill skips every week. The busiest ones are the best customers.

Good for
A skip hire company · A construction waste recycler · A dumpster rental business
Each run gives
A WhatsApp message
Time saved
About 1 hours a month (an estimate)

Coastal resorts and hotels scored for septic and wastewater service.

Every quarter: resorts and hotels along your coast, scored by xMap AI as clients for septic pumping and wastewater service, with the chief engineer from Apollo, into HubSpot. Resorts outside the city network run their own wastewater. They need reliable service on contract.

Good for
A septic service company · A wastewater treatment firm · A facilities services group
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

Clinics, dentists and labs scored as medical waste clients.

Every quarter: clinics, dental practices and laboratories in your city, the new ones only, scored by xMap AI as medical waste clients, into HubSpot. Every clinic must dispose of medical waste safely. New ones need a collector now.

Good for
A medical waste company · A hazardous waste firm · A healthcare services group
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

Fast food kitchens graded for grease trap servicing.

Every month: fast food and fried food restaurants in your city, graded by Jev as grease trap servicing clients, the best 50 in a sheet for the service team. Fat in the sewers causes blockages and fines. Kitchens that fry the most need regular servicing.

Good for
A grease trap service · A water utility’s fats programme · A drain cleaning company
Each run gives
A Google Sheet
Time saved
About 1 hours a month (an estimate)

Primary schools invited to recycling and water saving classes.

Every term: primary schools in your service area with the most children living nearby, each with a visit invitation by xMap AI, approved by the education officer, emailed. Children take what they learn home. School visits change habits across whole neighbourhoods.

Good for
A water utility’s education team · A recycling programme · An environmental NGO
Each run gives
An email
Time saved
About 1 hours a month (an estimate)

Factories graded as effluent treatment clients, with the plant manager.

Every quarter: food factories, textile mills and dyeing units in your region, graded by Jev as clients for effluent treatment, with the plant manager from Apollo, into HubSpot. Factories discharging wastewater face strict rules. Those with the biggest need buy treatment first.

Good for
An effluent treatment company · A water technology firm · An environmental consultancy
Each run gives
New leads in HubSpot
Time saved
About 2 hours a month (an estimate)

Farms and garden centres near the composting site, as buyers.

Every quarter: farms, nurseries and garden centres within 50 km of your composting site, the best-rated first, with the owner from Apollo, into HubSpot. Compost has value close to where it is made. Nearby farms and garden centres are the natural buyers.

Good for
A composting facility · A food waste recycler · A city organics programme
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

Clothing shops and tailors offered textile collection bins.

Every year: clothing stores, tailors and dry cleaners in your city, the best-rated first, each with a textile collection offer by xMap AI, into HubSpot. Old clothes end up in landfill when there is nowhere to drop them. Shop partners change that.

Good for
A textile recycler · A charity clothing collector · A fashion brand’s take-back programme
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

New builders with the site manager, for portable toilet and site water hire.

Every two weeks: builders and construction companies that appeared in your city in the last six months, the new ones only, with the site manager from Apollo, into HubSpot for portable toilet and site water hire. Every new site needs toilets and water from day one. The first supplier to call gets the whole project.

Good for
A portable toilet hire company · A water tanker service · A site services company
Each run gives
New leads in HubSpot
Time saved
About 3 hours a month (an estimate)

Large hotels scored for water audits, with the chief engineer.

Every quarter: large hotels and resorts in your city, with the chief engineer from Apollo, scored by xMap AI for a water audit and greywater recycling. Hotels use the most water per guest. Audits and greywater cut it fast.

Good for
A water services company · A greywater system maker · A utility’s efficiency programme
Each run gives
New leads in HubSpot
Time saved
About 1 hours a month (an estimate)

Site selection and expansion 3 templates

See them in the template gallery

Spots with the most bars and restaurants, for glass recycling banks.

Every year: the spots in your city with the most bars and restaurants within 300 m, ranked by xMap AI as glass recycling bank sites, emailed and mapped. Glass comes from bars and restaurants. Banks where they cluster fill up fast.

Good for
A city recycling programme · A glass recycler · A brewery’s sustainability team
Each run gives
A map · An email
Time saved
About 2 hours a month (an estimate)

Industrial areas scored as waste transfer station sites.

Every year: industrial areas in your region with the most people living within 8 km, scored by xMap AI as transfer station sites, with a site memo for the board. A transfer station must be on industrial land near the people it serves. This scores candidate sites.

Good for
A waste company · A municipal waste authority · A recycling investor
Each run gives
An email
Time saved
About 4 hours a month (an estimate)

Electronics shops scored and approved as e-waste drop-off points.

Every year: electronics stores and repair shops in your city with the most people nearby, scored by xMap AI as e-waste drop-off points, with an invitation, approved by you. People drop old devices where they buy new ones. Shops near many people collect the most.

Good for
An e-waste recycler · A city recycling programme · An electronics brand’s take-back scheme
Each run gives
An email
Time saved
About 1 hours a month (an estimate)

Competitor watch 1 template

See them in the template gallery

New waste companies in the region, with what they threaten.

Every quarter: waste management and garbage collection companies that appeared in your region, written up by xMap AI as a competitor note for the commercial director. A new collector undercuts on price. Knowing early protects the contracts.

Good for
A waste company’s commercial director · A recycling group · A municipal contracts team
Each run gives
An email
Time saved
About 1 hours a month (an estimate)

Operations and alerts 7 templates

See them in the template gallery

The busiest food businesses grouped into collection routes.

Every quarter: restaurants, food courts and markets in your city with the most reviews (the busiest), grouped by xMap AI into commercial collection routes by district, emailed and mapped. Busy kitchens need frequent collection. Routes built around them save trucks and complaints.

Good for
A waste collection company · A city sanitation department · A food waste recycler
Each run gives
A map · An email
Time saved
About 3 hours a month (an estimate)

When the heaviest rain hits, with a standby plan for stormwater crews.

Every hour on rainy days: the rain expected in the next hours, the heaviest first, with a standby plan by xMap AI for sewer and stormwater crews, sent to the duty manager on WhatsApp. Flooded streets come from blocked drains in heavy rain. Crews on standby at the right hour prevent it.

Good for
A water utility · A city drainage department · A sewer maintenance contractor
Each run gives
A WhatsApp message
Time saved
About 40 hours a month (an estimate)

Rain ahead at each treatment plant, with an overflow risk note.

Every morning: the rain forecast at each treatment plant in your table, the wettest first, with an overflow risk note by xMap AI for the plant operators. Overflows pollute rivers and bring fines. Operators prepare before the rain.

Good for
A water utility · A wastewater operator · An environmental regulator
Each run gives
An email
Time saved
About 8 hours a month (an estimate)

The hottest days ahead, with a demand note and a saving message.

Every afternoon in summer: the hottest days ahead in your service cities, with a demand note for the network team and a water saving message for customers by xMap AI, sent from Gmail. Heatwaves push water demand to its peak. A note for the network and a message for customers help balance it.

Good for
A water utility · A city water office · A desalination operator
Each run gives
An email from your Gmail
Time saved
About 10 hours a month (an estimate)

Busy spots ranked for clearing drains before the rain.

Every afternoon when rain is forecast: markets, malls and busy commercial streets in your city, ranked by xMap AI for clearing storm drains before the rain, sent to crews on WhatsApp. Blocked drains at busy spots flood streets first. Crews clear those before the rain.

Good for
A city drainage team · A street cleaning contractor · A water utility
Each run gives
A WhatsApp message
Time saved
About 10 hours a month (an estimate)

Hospitals, dialysis clinics and care homes in one priority sheet.

Every year: hospitals, dialysis clinics and care homes in your service area, with phone numbers, in the sheet the outage team uses to call priority customers first. In an outage, priority customers must be called first. The list is always current.

Good for
A water utility’s outage team · A power utility · A city emergency office
Each run gives
A Google Sheet
Time saved
About 1 hours a month (an estimate)

Weather, roadworks and new developments in one weekly utility brief.

Every Monday: the weather in your service area, roadworks this week and new developments to connect, joined by xMap AI into a one-page brief for the operations director. Utility operations need one page each Monday. Three signals joined make it.

Good for
A utility operations director · A waste company manager · A city works coordinator
Each run gives
An email
Time saved
About 3 hours a month (an estimate)

Market data and research 2 templates

See them in the template gallery

New buildings and malls, as a water connections forecast.

Every quarter: apartment complexes and malls that opened in your city in the last two years, with the people living around them, summed up by xMap AI as the new connections forecast. New developments add demand quickly. Network planners see where before the pressure drops.

Good for
A water utility’s planning team · A city infrastructure department · A district cooling company
Each run gives
A map · An email
Time saved
About 2 hours a month (an estimate)

Each reservoir from space every month, with how full it looks.

Every month: the latest clear satellite picture of each reservoir in your table, with a note by xMap AI on how full it looks, for the water resources team. Reservoir levels guide water restrictions. A monthly picture shows the trend at a glance.

Good for
A water utility’s resources team · A drought office · An agricultural water board
Each run gives
An email with the pictures
Time saved
About 1 hours a month (an estimate)

Chat assistants and APIs 1 template

See them in the template gallery

Recycling drop-off finder chat

AI agentEasyWhen it happens

A chat that tells residents where to take what they throw away.

A chat for residents: they say where they are and what they want to get rid of (old paint, batteries, a sofa, a broken laptop), and an AI agent finds the nearest recycling centres and drop-off points, with distance and how to prepare it. Residents call to ask where old paint or a sofa goes. The chat answers with the nearest drop-off point at any hour.

Good for
A city waste department · A recycling company’s website · A housing association
Each run gives
A chat page
Blocks
Chat → AI agent → Nearby places → Reply
Time saved
About 25 hours a month (an estimate)

Stories: what teams build

One-minute narrated stories of a flow at work. The scenarios and figures are illustrative, not customer results.

Flood control

Pump crews in place before the rain hits Jakarta

The challenge. Rina runs operations for the drainage agency in Jakarta, with seventy pump stations along the rivers and canals. In the rainy season, storms build in the afternoon. Crews are called out once the streets are already under water, and some stations sit unmanned for the first hour. That hour floods homes.

The flow. With xMap Flows, Rina built Monsoon. Every morning at four, for each of seventy pump stations, Monsoon reads today’s rain forecast, keeps the stations where heavy rain is coming, puts the heaviest first, hands them to the crew call out, and marks them on today’s map.

The result. At four this morning, Monsoon saw heavy rain coming for twelve stations in the north. Their crews were called out and in place by noon. When the storm broke at three, every pump was already running. Rina stopped chasing the rain. Now her crews wait for it.

70pump stations checked daily
12crews in place by noon
3 hahead of the storm

Blocks: Schedule → My data → Weather forecast → Filter → Sort and limit → Run another flow → Show on a map

Watch the one-minute story →
Port authority

No anchor drops on the island cables

The challenge. Yannis is a duty officer at the port authority of Piraeus, the sea gate of Athens. Undersea cables carry power to the islands across a stretch where no ship may anchor. Waiting ships drift in at night anyway. One dragged anchor last winter cut an island’s power for four days, and nobody saw it happen.

The flow. With xMap Flows, Yannis built Sentry. Every five minutes, across the waters off Piraeus, Sentry listens for every ship, spots any that entered the cable zone, keeps the ones slowing down to anchor, tells the patrol boat, and marks them on the duty map.

The result. Last Thursday at two in the morning, a tanker slowed inside the zone. Sentry warned the patrol boat within five minutes, and the ship moved off before its anchor touched the seabed. Yannis cannot watch every ship. Now he does not have to.

5 minbetween checks, day and night
1tanker moved off last week
0cables cut since

Blocks: Schedule → Area of interest → Ships (AIS) → Zone alert → Filter → WhatsApp Business → Show on a map

Watch the one-minute story →
Local government

The council that answers residents in seconds

The challenge. Amelia runs resident services for the council in Edinburgh. Her contact centre takes three thousand calls a week. Most ask the same three things: what are these roadworks on my street, when are my bins collected, where is the nearest recycling centre. Callers wait twenty minutes for a ten second answer.

The flow. With xMap Flows, Amelia built Osprey. When a resident writes on the council website, Osprey works out what they need, looks up roadworks on their street, checks their bin day, finds the nearest recycling centre, and answers in plain words, right away.

The result. In its first month, Osprey answered eleven thousand questions, day and night. Calls dropped by a third, and the waiting time fell to four minutes for the people who really need a person. Amelia’s team still answers residents. Just the ones who need a human.

11,000questions answered in a month
-33%calls to the centre
4 minwait, down from 20

Blocks: Chat → AI agent → Traffic incidents → My data → Nearby places → Reply

Watch the one-minute story →

All 137 stories →

The blocks behind it

Blocks are the building pieces of every flow. These are the ones water & waste utilities templates and stories use, most used first. Each has its own page with its settings, examples and a short film.

ScheduleTriggerStarts the flow on a timetable.EmailActionSends one email per run with all the items, or one email per item.Area of interestWhereSets where the flow looks: countries, cities or specific places, or areas you draw on a map.Nearby placesxMap dataPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or axMap LLMxMap AITell the AI what to do in plain words.Sort and limitLogicPuts the items in order, and can keep only the first ones: the 10 best rated, the 20 nearest, the highest fit scores.HubSpotAppPowerful CRM that offers tools for sales, customer service, and marketing automation.FilterLogicKeeps only the items that match a rule.ApolloYour dataThe people to talk to at each company, and the company’s details, from your own Apollo account (apollo.io): decision makers by job title with their LinkedIn and work email; or the company’s size, induWeather forecastxMap dataThe weather forecast (Open-Meteo, from national weather services) for up to 16 days: temperature, rain, wind and UV.Only newLogicLets through only the items this flow has not found before, so a daily flow sends only what is new.Show on a mapActionShows the results as points on a map, with the area of interest.DemographicsxMap dataWho lives in an area: the number of residents, men and women, and nine age groups, from xMap’s population grid (hexagons of about 0.1 km², about 100 countries).WhatsApp BusinessAppSend text, media and template messages from your WhatsApp Business number.My dataYour dataBrings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.Jev decisionxMap AIAsks TypeSafe’s Jev model one typed question about each place: yes or no, pick one of your options, or a score on your levels.Place classifierxMap AIAssigns clean categories and merges duplicate places.Google SheetsAppCreate, edit, and collaborate on spreadsheets onlineApprovalLogicStops the run until someone says yes.ChatTriggerStarts the flow when someone writes in its chat: the chat window in the editor, or a chat page you can share or put on your website.AI agentxMap AIAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.ReplyActionAnswers whoever started the flow, on the same channel: the app or system that called its Webhook / API gets the answer back, and a message from Slack, WhatsApp, Telegram, Teams, SMS, Outlook or DiscorTraffic incidentsxMap dataRoad closures, roadworks and other incidents on online maps right now, with where they are.GmailAppEmail service by GoogleSatellite imagesxMap dataRecent satellite pictures (Sentinel-2, about 10 m per pixel, a new pass every few days) of each incoming place, a point or the Area of interest: when it was taken, how cloudy, and the picture itself.Run another flowLogicRuns one of your other flows with the items that reach this block, once with all of them or once for each (a loop), and can carry on with what that flow found.Ships (AIS)xMap dataShips at sea or in port right now, from AIS (the signal ships send with their position, speed and heading; live from AISStream): every vessel heard in the Area of interest before this block, or around a point.Zone alertLogicReports items (ships, for example) that entered, crossed, are inside or left a zone.

Every block →

More templates that fit water & waste utilities

Made for other roles, useful here too.

Learn and get help

The ideas behind these flows, step-by-step guides and help articles for the blocks this industry uses most. More in Resources, or see how xMap Flows compares with other tools.

Guides and decks

Questions

Can xMap Flows plan storm crews?

Yes. Hourly rain forecasts per area, with alerts and a list of drains to check first.

Can it find commercial customers?

Yes. Restaurants, hotels, clinics and factories that need waste or water services, sent to your sales team.

Does it show recycling gaps?

Yes. Residents per area against the recycling points you list.

Which data is live?

Live: xMap's places database (300M+ places of more than 5,000 kinds), live business listings from online maps, job postings, road incidents, ships (AIS), satellite pictures, weather forecasts, news from the feeds and pages you choose, travel-time areas and routes on the road network, and residents by age (Demographics, in about 100 countries), live road speeds and congestion (Traffic Flow; it does not count cars), footfall around each place (Mobility Footfall, in most of the world, about 10 days behind), plus regional datasets where xMap offers them, such as cars counted on the roads of the United Arab Emirates (Road traffic history). Catchment returns sample figures for now, and every result made from it says so.

Do I need to write code?

No. A flow is built from blocks on a canvas, from a ready-made template, or by describing it to Ask xMap in a sentence; Ask xMap builds it, tests it and fixes what fails. Developers can also use the API and the MCP server.

How fast can a water & waste utilities team start?

Hire one of the AI employees above: answer two questions (the city and the kind of place), or write one sentence to make it yours ("for dental clinics in Lyon, to WhatsApp every Monday"), and it runs in your own account with results you can see. A new account can also type its website and meet three AI employees already tried in its city. Or try the home page first: no account needed.

Can an agency or consultancy offer this to its clients?

Yes. Your logo and colour on the app, emails and reports, emails from your own domain, the app on your own address, and a read-only page for each client with its results, map and weekly report. See the Partners page.

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See it on your own city

Run a live search on the home page without an account, or let Ask xMap build the flow from one sentence.