Shopping malls · Sao Paulo, Brazil · Data & research

Ads where the shoppers really come from

Thiago is the marketing director of a group that owns three shopping malls in Sao Paulo.

Listen to the story:

The challenge

He spends millions on billboards and radio, spread across the whole city, because nobody knows where shoppers really come from. The yearly survey asks two hundred people at the door. By the time it is printed, a new metro line has changed everything.

How the flow works

With xMap Flows, Thiago built Lodestar. Lodestar is an AI employee: a flow of 6 blocks.

  1. On the first Monday of every month,

    First Monday of the month (Schedule)

  2. Lodestar takes his three malls,

    Our three malls (My data)

  3. learns where their visitors come from and how they travel,

    Where visitors come from (Mobility Footfall)

  4. picks the districts worth advertising in,

    Districts to target (xMap LLM)

  5. makes a short report,

    The monthly media plan (Make a report)

  6. and sends it to the media agency.

    To the media agency (Email)

What it solves

The result

This month, Lodestar shows that one in three visitors to the mall in Itaim come from Pinheiros and Vila Olimpia, and most arrive by car. Thiago moves half his billboards to those two districts, and puts a parking offer in every ad.

Thiago stopped advertising to the whole city. Now he talks to his own shoppers.

1 in 3visitors from two districts
50%of billboards moved
3malls measured every month

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    First Monday of the month

    Schedule

    Starts the flow on a timetable.

  2. 2

    Our three malls

    My data

    Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

  3. 3

    Where visitors come from

    Mobility Footfall

    How busy the area around each place is, from xMap’s own mobility data: footfall per day, the busiest hour and day of the week, how the day splits into morning, midday, evening and late night, the trend on the week before, and where visitors come from and how they travel (trips).

  4. 4

    Districts to target

    xMap LLM

    Tell the AI what to do in plain words.

  5. 5

    The monthly media plan

    Make a report

    Turns the items that reach it into a clean PDF report with your logo and colour: the summary an xMap LLM block wrote for the whole list, the figures, charts of kinds and cities, a map and the list.

  6. 6

    To the media agency

    Email

    Sends one email per run with all the items, or one email per item.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

Industries

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