Every visit made before the storm

The challenge

In the rainy season, the afternoon storms come fast. Streets flood in minutes, and she sits under a bridge for an hour while a patient waits for insulin. She plans her day by looking at the sky, and the sky keeps changing its mind.

How the flow works

With xMap Flows, Huong built Lynx. Lynx is an AI employee: a flow of 6 blocks.

1. Every morning at six,

   Every morning at 6 (Schedule)

2. Lynx takes her nine patients,

   Her nine patients (My data)

3. checks the rain forecast at each home,

   Rain at each home (Weather forecast)

4. puts the homes facing heavy rain in the morning,

   Morning or afternoon (Calculated field)

5. plans a morning loop and an afternoon loop,

   Two loops by scooter (Route planner)

6. and tells each family when she will arrive.

   Times for each family (WhatsApp Business)

What it solves

• Storms come fast: solved by Weather forecast
• An hour under a bridge: solved by Calculated field and Route planner
• Insulin arrives late: solved by Route planner and WhatsApp Business

The result

Yesterday, Lynx saw heavy rain coming to Binh Thanh. Huong saw those four patients before lunch, and spent the storm indoors with a patient across the river. Nine visits, no flooded streets, and every dose of insulin on time.

Huong still works in the rainy season. She just stopped working in the rain.

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

1. 1

   Every morning at 6

   Schedule

   Starts the flow on a timetable.

2. 2

   Her nine patients

   My data

   Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

3. 3

   Rain at each home

   Weather forecast

   The weather forecast (Open-Meteo, from national weather services) for up to 16 days: temperature, rain, wind and UV.

4. 4

   Morning or afternoon

   Calculated field

   Adds fields worked out from the others: a number, a text or a yes/no.

5. 5

   Two loops by scooter

   Route planner

   Puts the places that reach it in the best order to visit them in a day, from a start you pick: one route, one for each rep (by a field such as owner), or shared out between a number of reps.

6. 6

   Times for each family

   WhatsApp Business · WhatsApp

   Send text, media and template messages from your WhatsApp Business number.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

• Heat stop for outdoor work, every hourA WhatsApp heat stop to supervisors when a site reaches 45 degrees.
• Frost warning for my farmsA WhatsApp frost warning to farm managers when nights get cold.
• Storm coming: bring the harvest forwardWhen a storm is coming, WhatsApp to bring the harvest forward; otherwise the week ahead.
• Open house this weekend: the weatherThe weekend weather for each open house, with a tip.
• Van sales plan for tomorrow’s weatherA load note for each van route from tomorrow’s weather.
• Test drive weekend: the weather at each showroomThe weekend weather at each showroom, for test drive events.

Industries

Learn how it works

• Territory planningDividing a market into areas for reps or teams.
• Route planningPutting a day's visits into a good order, for one rep or several.
• Data enrichmentAdding details to records you already have.
• Plan the day’s routes for your repsPut the stops in the best order, one route or one for each rep, with directions links.
• Weather forecastUp to 16 days for each place or city.
• Your own tables and lists (My data)Upload a CSV, save lists of results, and use them in flows.

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