Reputation programme for my clients

A full reputation programme for every client: ratings watched, an action plan and a review request, daily.

MediumDailyAI agent

Marketing & agenciesMarketingHospitality

Use this template

What it does

Every morning: each client on the map, rating moves, how it stands judged by xMap AI, an AI agent comparing it with competitors and writing an action plan, a message to ask happy customers for reviews, on Slack and by email.

In one sentence: Every day at 08:30, take your table, look each one up on online maps, spot what changed, score and rank them with xMap AI, let the AI agent answer, write a summary of each with xMap AI, then send message to a channel in Slack and email the list to you.

Why it is useful

Reputation agencies sell daily attention but do it by hand. This flow watches every client’s rating, compares it with the best rivals and writes the plan and a message to ask happy customers for reviews each morning.

Who it is for

Marketing & agencies. Agencies and marketing teams looking for clients, targeting areas and watching reputations. Every use case for marketing & agencies

Best use cases

  • A reputation management agency
  • A restaurant group’s marketing team
  • A clinic network

What each run gives you

  • An action plan per client
  • A review request message
  • A Slack post and an email

The time it saves

Every day at 08:30. Doing the same work by hand takes about 60 minutes each time; it runs about 30 times a month, so it saves about 30 hours a month (an estimate). It is medium: 9 blocks and 1 tool.

The flow, block by block

  1. Every morningTrigger · ScheduleStarts the flow on a timetable.
  2. My clientsYour data · My dataBrings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.
  3. Find each clientxMap data · Map business scanFinds businesses on online maps live: name, category, rating, address, phone, website and whether it is open.
  4. Rating movedLogic · What changedLets through only the places this flow found before whose details changed since: closed, a rating that moved, a new phone or website, a new name or address, or any field you name.
  5. Rate how customers see them, with xMap AIxMap AI · xMap LLMTell the AI what to do in plain words.
  6. Action plan from the AI agentxMap AI · AI agentAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.
  7. Best-rated competitors around itxMap data · Nearby placesA tool the AI agent uses when it needs itPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or a whole group of them) and how far to look.
  8. Write the review requestxMap AI · xMap LLMTell the AI what to do in plain words.
  9. Tell the account managersApp · SlackChannel-based messaging platform
  10. Email me the listAction · EmailSends one email per run with all the items, or one email per item.

Every block can be changed after you use the template: the city, the type of place, the score, where the results go.

Use it now

Answer a few questions, enter your work email, and it runs in your own account, kept running until you pause it. Use this template.

How to set it up

More for Marketing & agencies