Where to see it in person: a chat for shoppers

A chat that shows shoppers where to see your products nearby.

EasyWhen it happensAI agent

E-commerce & D2C brandsE-commerceRetail

Use this template

What it does

A chat on your store: an AI agent tells shoppers which shops near them stock your kind of products and what the weather is for a visit, then points back to buying online.

In one sentence: When someone writes in its chat, let the AI agent answer, then reply to the sender.

Why it is useful

Shoppers who can see a product nearby buy with more confidence. The chat answers in seconds and points back to the store.

Who it is for

E-commerce & D2C brands. Online stores and direct-to-consumer brands choosing pickup points, stockists, pop-ups and cities, and keeping deliveries on time. Every use case for e-commerce & d2c

Best use cases

  • A D2C brand’s website
  • An online beauty store
  • A furniture brand

What each run gives you

  • A chat page

The time it saves

Whenever someone writes in its chat. Doing the same work by hand takes about 5 minutes each time, so it saves about 25 hours a month (an estimate). It is easy: 3 blocks and 1 tool.

The flow, block by block

  1. ChatTrigger · ChatStarts the flow when someone writes in its chat: the chat window in the editor, or a chat page you can share or put on your website.
  2. Shopping assistantxMap AI · AI agentAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.
  3. Shops nearbyxMap data · Nearby placesA tool the AI agent uses when it needs itPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or a whole group of them) and how far to look.
  4. ReplyAction · ReplyAnswers whoever started the flow, on the same channel: the app or system that called its Webhook / API gets the answer back, and a message from Slack, WhatsApp, Telegram, Teams, SMS, Outlook or Discord gets a reply in the same chat, through the account of the block that received it.

Every block can be changed after you use the template: the city, the type of place, the score, where the results go.

Use it now

Answer a few questions, enter your work email, and it runs in your own account, kept running until you pause it. Use this template.

How to set it up

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