Twelve fair routes before the officers leave

The challenge

Each officer plans their own day, and Dhaka’s roads decide the rest. One closed road can cost an officer half a day, and the borrowers at the end of the list wait at home for nobody. Missed visits turn into missed payments.

How the flow works

With xMap Flows, Nadia built Wayfinder. Wayfinder is an AI employee: a flow of 6 blocks.

1. Every morning at seven,

   Every morning at 7 (Schedule)

2. Wayfinder takes the day’s visits,

   Today’s visits (My data)

3. flags any road closure near each one,

   Closures near each visit (Traffic incidents)

4. splits them fairly between the twelve officers,

   A fair share per officer (Split by territory)

5. plans each officer’s best visiting order,

   Each officer’s route (Route planner)

6. and sends the branch the day’s routes.

   The day’s routes (Email)

What it solves

• Officers plan alone: solved by Split by territory and Route planner
• Half a day in traffic: solved by Traffic incidents and Route planner
• Borrowers wait at home: solved by Route planner and Email

The result

Now each officer leaves the branch with a fair list in the best order, and the visits near a closed road marked to call first. The branch made two hundred and ninety visits last week, up from two hundred and forty.

Nadia’s officers still face Dhaka’s roads. They just stopped facing them blind.

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

1. 1

   Every morning at 7

   Schedule

   Starts the flow on a timetable.

2. 2

   Today’s visits

   My data

   Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

3. 3

   Closures near each visit

   Traffic incidents

   Road closures, roadworks and other incidents on online maps right now, with where they are.

4. 4

   A fair share per officer

   Split by territory

   Shares the items out between your reps by area: compact territories of about the same size, so every rep gets a fair share close together.

5. 5

   Each officer’s route

   Route planner

   Puts the places that reach it in the best order to visit them in a day, from a start you pick: one route, one for each rep (by a field such as owner), or shared out between a number of reps.

6. 6

   The day’s routes

   Email

   Sends one email per run with all the items, or one email per item.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

• Merchandiser visit plan for the weekEach merchandiser’s stores for the week, in the best order from the depot, around road closures.
• Road closures on cash-in-transit routes, every morningClosures around each branch on today’s cash routes, before dispatch.
• Incidents near schools at drop-off timeIncidents near each school before drop-off time.
• Road closures around my key suppliersClosures around key suppliers each morning, for procurement.
• Road incidents near pipeline sitesRoad incidents near pipeline stations every six hours.
• Roadworks near tram stops, every morningWorks near each tram stop every morning, for operations.

Industries

Learn how it works

• Territory planningDividing a market into areas for reps or teams.
• Route planningPutting a day's visits into a good order, for one rep or several.
• Reverse geocodingTurning coordinates into a street, district or address.
• Check in at each stop on your phoneToday’s visits in order: navigate, then say what happened, add a note and a photo.
• Share results out between your reps by areaFair, compact territories, one for each rep.
• Plan the day’s routes for your repsPut the stops in the best order, one route or one for each rep, with directions links.

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