Ride services · Hanoi, Vietnam · Alerts & monitoring

Drivers in place before the storm breaks

Linh leads driver operations at one of Hanoi's biggest motorbike taxi services.

Listen to the story:

The challenge

When a storm breaks over the city, ride requests jump in minutes. Drivers are on the wrong side of town, riders wait in the rain, and half of them cancel. Her team only learns where the rain hit from the complaints, an hour later.

How the flow works

With xMap Flows, Linh built Rainwatch. Rainwatch is an AI employee: a flow of 6 blocks.

  1. Every morning at five and again at noon,

    5 am and noon (Schedule)

  2. Rainwatch looks at her twelve busiest districts,

    Twelve busy districts (My data)

  3. checks how much rain is coming to each one today,

    Rain today (Weather forecast)

  4. saves every forecast in the team's sheet,

    Every forecast, kept (Google Sheets)

  5. picks the districts where heavy rain is coming,

    Heavy rain coming (Filter)

  6. and tells the dispatch room to send drivers there early.

    Tell the dispatch room (Microsoft Teams)

What it solves

The result

At five, Rainwatch sees heavy rain coming for Cau Giay and Ba Dinh. Dispatch moves one hundred and twenty drivers there before the afternoon rush. Waits stay under five minutes, and the sheet shows which districts fill up every time it pours.

Linh's drivers no longer chase the storm. They are already there.

120drivers moved before the rain
5 minlongest wait in the storm
12districts watched

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    5 am and noon

    Schedule

    Starts the flow on a timetable.

  2. 2

    Twelve busy districts

    My data

    Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

  3. 3

    Rain today

    Weather forecast

    The weather forecast (Open-Meteo, from national weather services) for up to 16 days: temperature, rain, wind and UV.

  4. 4

    Every forecast, kept

    Google Sheets

    Create, edit, and collaborate on spreadsheets online

  5. 5

    Heavy rain coming

    Filter

    Keeps only the items that match a rule.

  6. 6

    Tell the dispatch room

    Microsoft Teams · Teams

    Runs an action in Microsoft Teams.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

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