Sending every ambulance to the hospital it can reach

The challenge

His crews pick a hospital by habit. When the approach road is jammed, an ambulance can sit for twenty minutes a few hundred metres from the door. Dispatchers only learn it from the radio, after the patient has waited.

How the flow works

With xMap Flows, Kwame built Beacon. Beacon is an AI employee: a flow of 7 blocks.

1. Every fifteen minutes,

   Every 15 minutes (Schedule)

2. at each of six emergency entrances,

   Six emergency entrances (My data)

3. Beacon measures how the roads are moving,

   Roads at the door (Traffic Flow)

4. ranks the hospitals clearest first,

   Clearest first (Sort and limit)

5. updates the dispatch map,

   Dispatch screen (Show on a map)

6. and if an approach is at a standstill,

   Road at a standstill? (Branch)

7. warns every dispatcher at once.

   Warn dispatchers (Microsoft Teams)

What it solves

• Hospital by habit: solved by Sort and limit and Show on a map
• Twenty minutes stuck: solved by Traffic Flow and Branch
• News comes by radio: solved by Microsoft Teams

The result

Now the dispatch room keeps one live map open. When the road outside one hospital freezes, Beacon warns the team within a quarter of an hour, and the next crew goes to the clear one. The average run is nine minutes shorter.

Kwame cannot clear Accra’s roads. But his crews no longer wait in them.

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

1. 1

   Every 15 minutes

   Schedule

   Starts the flow on a timetable.

2. 2

   Six emergency entrances

   My data

   Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

3. 3

   Roads at the door

   Traffic Flow

   How the traffic is moving on the roads around each place, right now: the current speed and the free-flow speed in km/h, how jammed the roads are (a jam factor from 0, free, to 10, standstill), the congestion as a percentage, the level in words, how many roads were measured and closed, and the busiest road.

4. 4

   Clearest first

   Sort and limit

   Puts the items in order, and can keep only the first ones: the 10 best rated, the 20 nearest, the highest fit scores.

5. 5

   Dispatch screen

   Show on a map

   Shows the results as points on a map, with the area of interest.

6. 6

   Road at a standstill?

   Branch

   Splits items in two.

7. 7

   Warn dispatchers

   Microsoft Teams · Teams

   Runs an action in Microsoft Teams.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

• Road speeds outside my depots, every hourHow the roads outside each depot are moving, every hour, the most jammed first.
• Storm coming: bring the harvest forwardWhen a storm is coming, WhatsApp to bring the harvest forward; otherwise the week ahead.
• Heavy rain at our facilities: spill prevention checklistA spill prevention checklist for each site when heavy rain is coming.
• Heat at my plants: shift and break planTomorrow’s heat at each plant, with a shift and break plan.
• Store rollout: weather at each site this weekThe week’s weather at each rollout store, riskiest first.
• Frost and heat warnings for my pitchesFrost and heat warnings for every pitch, the evening before.

Industries

Learn how it works

• Data enrichmentAdding details to records you already have.
• How to score candidate store sitesCompare sites on residents, competitors and neighbours, with an AI score and a reason.
• How to skip your existing customersOnly prospects reach your team, never someone you already serve.
• How a flow worksTriggers, items, fields and the order blocks run in.
• Your own tables and lists (My data)Upload a CSV, save lists of results, and use them in flows.
• Compare sites side by sideTwo or three spots measured the same way, one column each, the best of every row marked and the best site and why.

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