Nearest branch and ATM chat
A chat that finds the nearest branch or ATM.
What it does
A chat for your customers: an AI agent finds the nearest branches and ATMs to any address, open now, and answers in two lines.
In one sentence: When someone writes in its chat, let the AI agent answer, then reply to the sender.
Why it is useful
Customers ask where the nearest branch is every day. The chat answers at once.
Who it is for
Banks, lenders & insurance. Banks, lenders, insurers and payment companies finding merchants, checking risk and planning branches. Every use case for banking & lending
Best use cases
- A retail bank’s website
- A credit union
- An ATM network
What each run gives you
- A chat page
The time it saves
Whenever someone writes in its chat. Doing the same work by hand takes about 5 minutes each time, so it saves about 40 hours a month (an estimate). It is easy: 3 blocks and 1 tool.
The flow, block by block
- ChatTrigger · ChatStarts the flow when someone writes in its chat: the chat window in the editor, or a chat page you can share or put on your website.
- Branch finderxMap AI · AI agentAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.
- Branches and ATMs near mexMap data · Nearby placesA tool the AI agent uses when it needs itPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or a whole group of them) and how far to look.
- ReplyAction · ReplyAnswers whoever started the flow, on the same channel: the app or system that called its Webhook / API gets the answer back, and a message from Slack, WhatsApp, Telegram, Teams, SMS, Outlook or Discord gets a reply in the same chat, through the account of the block that received it.
Every block can be changed after you use the template: the city, the type of place, the score, where the results go.
Use it now
Answer a few questions, enter your work email, and it runs in your own account, kept running until you pause it. Use this template.
How to set it up
- AI agents with tools and memory: An agent that answers questions using your blocks as tools.
- Answer on WhatsApp, Telegram or Slack: An assistant that replies in the same chat.
- A chat page for your flow: Let anyone talk to a flow on a page or on your website.
- The xMap Flows browser extension: what is around this business: On a company’s website or a place on a map, one click shows its market and the AI employees to hire for it.
- AI agent: An AI that decides which tools to use to answer or complete a task.
- How to build a WhatsApp assistant that answers about places: Customers ask on WhatsApp; an AI agent searches and replies.
- How to run your AI employees from WhatsApp: Ask, build, run and pause flows from your phone, by message, voice note or call.
More for Banks, lenders & insurance
- Approved garage network for my claims team: Garages vetted by an AI agent and scored for your claims network, approved every month.
- Unbanked hotspots for my agent network: The most populated blocks with the fewest banks and agents, every month.
- Branch network review: which branches the area needs: A monthly review of which branches their area needs, with a note for the committee.
- Growing small companies for my business loans team: Small companies that are hiring, sized and scored for a working capital loan.
- New shops likely to want card payments: New shops likely to be cash only, given to the nearest sales agent every weekday.
- Busy places with the fewest ATMs nearby: Busy malls, markets and supermarkets with the fewest ATMs around, every month.