Education charity · Atlanta, United States · Operations

A reading tutor down the street, for every new child

Maya is the only coordinator at a small reading charity in Atlanta. She pairs children with volunteer tutors.

Listen to the story:

The challenge

New families sign up on a form, and she matches each one by hand with a map and a spreadsheet. It takes her a week. By then, some families have stopped answering, and a few volunteers quit, never matched at all.

How the flow works

With xMap Flows, Maya built Harbor. Harbor is an AI employee: a flow of 6 blocks.

  1. When a new family signs up,

    New family signs up (New rows)

  2. Harbor finds the nearest free volunteer,

    Nearest volunteer (Find nearest)

  3. writes them a warm introduction,

    A warm introduction (xMap LLM)

  4. sends it to both,

    Introduce them (Gmail)

  5. waits three days,

    Three days (Wait)

  6. and checks that the first lesson happened.

    Check in (Gmail)

What it solves

The result

A grandmother in Decatur signed up at nine on Tuesday. By ten she had an email from a retired teacher four minutes away. Every new family now hears the same day, and seventy children started reading this autumn.

Maya used to match children with tutors. Now she gets to watch them read.

1 dayfrom sign-up to tutor, was 7
70children reading this autumn
0volunteers left unmatched

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    New family signs up

    New rows

    Starts the flow when new rows appear in a Google Sheet or in a table in My data.

  2. 2

    Nearest volunteer

    Find nearest

    For each place, finds the nearest of your own points from a CSV you upload, for example the nearest ambulance to each accident or the nearest branch to each new lead, and adds its name and the distance.

  3. 3

    A warm introduction

    xMap LLM

    Tell the AI what to do in plain words.

  4. 4

    Introduce them

    Gmail

    Email service by Google

  5. 5

    Three days

    Wait

    Holds the items for a while, then lets them carry on: a reminder two days after the first email, or nothing sent before 9 in the morning.

  6. 6

    Check in

    Gmail

    Email service by Google

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

Industries

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