Policyholder helper: nearest garage or clinic

What it does

A chat for your policyholders: after an accident or for a doctor’s visit, an AI agent finds the nearest well-rated body shops or clinics, and tells them how to start a claim.

In one sentence: When someone writes in its chat, let the AI agent answer, then reply to the sender.

Why it is useful

After an accident, policyholders want help fast. The chat finds it and points to the claim.

Who it is for

Insurance. Insurers, brokers and agents preparing for storms, building distribution, checking claims and growing commercial and health books. Every use case for insurance

Best use cases

• An insurer’s app
• A broker’s website
• An assistance company

What each run gives you

• A chat page

The time it saves

Whenever someone writes in its chat. Doing the same work by hand takes about 5 minutes each time, so it saves about 25 hours a month (an estimate). It is easy: 3 blocks and 1 tool.

The flow, block by block

1. ChatTrigger · ChatStarts the flow when someone writes in its chat: the chat window in the editor, or a chat page you can share or put on your website.
2. Policyholder helperxMap AI · AI agentAn AI agent: for each incoming message it thinks, uses the blocks you link to its Tools port (data, xMap AI, lookups, your tables, other flows, apps), remembers the conversation and writes an answer in {{reply}}.
3. Garages and clinics nearbyxMap data · Nearby placesA tool the AI agent uses when it needs itPlaces around a point from xMap’s own places database (300M+ places, refreshed every month): pick the types of place (more than 5,000, such as Restaurant, Cafe, Pharmacy, Hospital or Gas station, or a whole group of them) and how far to look.
4. ReplyAction · ReplyAnswers whoever started the flow, on the same channel: the app or system that called its Webhook / API gets the answer back, and a message from Slack, WhatsApp, Telegram, Teams, SMS, Outlook or Discord gets a reply in the same chat, through the account of the block that received it.

Every block can be changed after you use the template: the city, the type of place, the score, where the results go.

Use it now

Answer a few questions, enter your work email, and it runs in your own account, kept running until you pause it. Use this template.