Car rental · Geneva, Switzerland · Alerts & monitoring

Covered before they reach the mountains

Nora runs a small premium car rental at Geneva Airport: twelve cars and a very small office.

Listen to the story:

The challenge

Geneva sits right on the French border, and many customers cross it without the cover they need. She finds out when a car comes back with a ticket from Annecy, or a bent bumper the insurance will not pay for. Then she chases them for weeks.

How the flow works

With xMap Flows, Nora built Vega. Vega is an AI employee: a flow of 6 blocks.

  1. Every half hour,

    Every half hour (Schedule)

  2. Vega reads where each car is from her tracker table,

    Where each car is (My data)

  3. notices any car that has crossed into France,

    Crossed into France (Zone alert)

  4. looks up its booking,

    Its booking (Match with my table)

  5. keeps the ones booked without the France cover,

    No France cover (Filter)

  6. and sends the driver a friendly note with a link to add it.

    A friendly note (WhatsApp Business)

What it solves

The result

On Saturday morning two cars cross into France on the way to Chamonix. Within half an hour both drivers get her note, and both add the cover from their phones before they reach the mountains. This season she has not chased a single customer.

Nora stopped chasing customers after the trip. Now she looks after them on it.

30 minfrom border to note
2covers added on Saturday
0customers chased this season

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    Every half hour

    Schedule

    Starts the flow on a timetable.

  2. 2

    Where each car is

    My data

    Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

  3. 3

    Crossed into France

    Zone alert

    Reports items (ships, for example) that entered, crossed, are inside or left a zone.

  4. 4

    Its booking

    Match with my table

    Looks each incoming item up in one of your tables or saved lists (My data), for example your customers.

  5. 5

    No France cover

    Filter

    Keeps only the items that match a rule.

  6. 6

    A friendly note

    WhatsApp Business · WhatsApp

    Send text, media and template messages from your WhatsApp Business number.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

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