Dairy cooperative · Munich, Germany · Operations

Three hundred farms, and no tanker turned back

Lena runs the morning milk round for a large dairy cooperative north of Munich.

Listen to the story:

The challenge

Every morning, eighteen tankers collect milk from three hundred farms. When a road is closed, the driver finds out at the barrier, in the dark. He turns back, the round runs late, and Lena spends her morning on the phone, redrawing routes.

How the flow works

With xMap Flows, Lena built Pathfinder. Pathfinder is an AI employee: a flow of 5 blocks.

  1. Every morning at three,

    Every day at 3 am (Schedule)

  2. Pathfinder takes the farms on today’s round,

    Farms on today’s round (My data)

  3. checks every closure and roadworks near each one,

    Closures near each farm (Traffic incidents)

  4. plans each tanker’s round,

    Each tanker’s round (Route planner)

  5. and sends each driver the route, with the closures marked.

    Route to each driver (WhatsApp Business)

What it solves

The result

At three, Pathfinder spots a closed bridge near Freising and roadworks outside Erding. The drivers have their routes before they start the engine. Not one tanker turns back, and every farm is collected on time.

The roads still close. Lena’s tankers just stopped finding out the hard way.

300farms on the round
0tankers turned back
2 hsaved on the phone each day

An illustrative scenario: the figures are modelled to show what the flow produces, not a customer's results.

The flow, block by block

  1. 1

    Every day at 3 am

    Schedule

    Starts the flow on a timetable.

  2. 2

    Farms on today’s round

    My data

    Brings in a table you uploaded or a list you saved on the My data page: your stores, customers, target accounts or sites.

  3. 3

    Closures near each farm

    Traffic incidents

    Road closures, roadworks and other incidents on online maps right now, with where they are.

  4. 4

    Each tanker’s round

    Route planner

    Puts the places that reach it in the best order to visit them in a day, from a start you pick: one route, one for each rep (by a field such as owner), or shared out between a number of reps.

  5. 5

    Route to each driver

    WhatsApp Business · WhatsApp

    Send text, media and template messages from your WhatsApp Business number.

Templates to build it

Ready-made flows with the same blocks. Open one, change the city and the kind of place, and run it.

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