Two days of warning before the storm

Mia is an independent insurance broker in Auckland, with three hundred clients, from homes on the North Shore to boatyards in Westhaven. When a big storm is coming, she wants to warn every client. But she hears about it on the news the night before, and can call only twenty people. The rest wake up to flooded garages and loose roofs, claims she could have helped them avoid. With xMap Flows, Mia built Sentinel. Every morning at six, Sentinel takes every client's property, reads the next three days of forecast at each one, picks out those facing winds above ninety kilometres an hour, writes advice that fits each property, and emails it from Mia, two days early. When the last storm turned towards Auckland, Sentinel warned one hundred and forty clients two days before it hit. Boats were lifted out, gutters cleared, furniture tied down. Her storm claims fell by a third, and four clients sent her their friends. Mia's clients still get storms. They just stopped getting surprised.

The story in words