Every roadworks claim made on time

1:05 · Dublin · Insurance broking, Insurance, Schedule, My data, Traffic incidents, Filter, Calculated field, Approval, Gmail, insurance broker small business shops cafes pubs roadworks closures business interruption claims deadline traffic incidents approval gmail dublin ireland europe

Liam is an independent insurance broker in Dublin. His clients are small shops, cafes and pubs. Their cover pays out when roadworks close the street and customers cannot get in. But nobody tells Liam. A cafe owner mentions it six weeks later, after the deadline to claim. Last year, five clients lost money they were owed. With xMap Flows, Liam built Robin. Every morning at seven, Robin takes every client's shop, checks for closures and roadworks outside, keeps the ones right on their street, works out the date the claim is due, waits for Liam's nod, and emails each owner how to claim, the same morning. This spring, Robin spotted roadworks outside eleven of his clients, from Temple Bar to Rathmines. Every one heard from Liam on the first morning, every claim went in on time, and nine have already been paid. Liam's clients used to miss what they were owed. Now he finds it for them.

The story in words

Scenarios and figures in the films are modelled to show what a flow produces. None describes a named customer.