Hiring for new hotels before they open
Rania is a freelance recruiter in Amman. She finds chefs, waiters and front-desk staff for hotels and restaurants. The best time to call a new hotel is two months before it opens, while it is still hiring. Rania hears about openings from friends, usually the week of the ribbon cutting. By then, a big agency has staffed the whole place. With xMap Flows, Rania built Herald. Every Sunday morning, Herald reads the business news for hotels and restaurants about to open in Amman, keeps the ones it has not seen, works out the roles each will need and when it opens, puts the soonest first, and books Rania a call two months before each opening. This Sunday, Herald finds five openings, including a boutique hotel in Jabal Amman that will need forty staff. The calls are already in her calendar, each two months before opening day. Rania staffs that whole kitchen before any agency hears of it. Rania used to arrive at the ribbon cutting. Now she arrives at the hiring.
Scenarios and figures in the films are modelled to show what a flow produces. None describes a named customer.