Covered before they reach the mountains

Nora runs a small premium car rental at Geneva Airport: twelve cars and a very small office. Geneva sits right on the French border, and many customers cross it without the cover they need. She finds out when a car comes back with a ticket from Annecy, or a bent bumper the insurance will not pay for. Then she chases them for weeks. With xMap Flows, Nora built Vega. Every half hour, Vega reads where each car is from her tracker table, notices any car that has crossed into France, looks up its booking, keeps the ones booked without the France cover, and sends the driver a friendly note with a link to add it. On Saturday morning two cars cross into France on the way to Chamonix. Within half an hour both drivers get her note, and both add the cover from their phones before they reach the mountains. This season she has not chased a single customer. Nora stopped chasing customers after the trip. Now she looks after them on it.

The story in words