A fast charger found before the van slows down

Hannah leads a fleet of electric delivery vans for a big grocery delivery company in San Francisco. Her drivers run low on charge mid shift and call dispatch: where is a working fast charger near me? Dispatch looks it up on three apps while the van waits by the curb. That is twenty calls a day, and each one costs a delivery window. With xMap Flows, Hannah built Spark. When a driver writes where they are in the team's Slack, Spark reads the question, finds the working fast chargers closest to the van, finds somewhere for a coffee while it charges, and answers in the thread within seconds. At two o’clock a driver in the Mission writes that he has twelve percent left. Spark answers in eight seconds with a fast charger four blocks away and a cafe next door. Dispatch takes no charging calls now, and the vans keep their windows. Hannah's drivers stopped calling for directions. They just ask, and go.

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