App events · Trigger

WhatsApp Business event

Starts the flow when something happens in WhatsApp Business: a new record, a message, a change. What happened comes in as the item, with its fields, and goes on to the next block.

Settings

WhatsApp Business account

An account you connect

When

Pick one

Fires when a message you sent is delivered, read, or fails. WhatsApp Business tells xMap as it happens: the flow must be live for that.

Message Status Updated
New Incoming Message
New Message Reaction
Template Status Updated

Check

Pick one

How often xMap looks for new things. Each check that finds something starts a run.

Every 5 minutes
Every 15 minutes
Every hour

Settings

A setting

What to watch. Lists load from the account.

Templates that use it

WhatsApp assistant with live places: An AI agent that answers your WhatsApp messages with live places.
WhatsApp assistant for shop owners: An AI agent that answers shop owners on WhatsApp from your product list.

Stories with it

Every cake order answered while she bakes (Home bakery)
A front desk that never closes (Dental care)
A hardware shop that answers every builder at once (Building supplies)

Industries that use it

FMCG & distribution · Marketing & agencies

Try it

Build a flow with WhatsApp Business event on the home page, no account needed, or book a call. Try it live