These terms apply when you take lessons, exercises or exams in the xMap Academy, or hold an xMap Flows certificate. In short: do your own work, keep the questions and the films to yourself, and use your certificate honestly. We check that lessons were really watched and exams really taken, we tell you what we check, and a person at xMap looks at anything held back before a decision is final. You accept these terms before your first lesson and before a final check or exam.
The xMap Academy (the “Academy”) is the training and certification programme for xMap Flows, run by xMap Ltd. (“xMap”, “we”). It has three levels: the Certified xMap Flows Associate, the Certified xMap Flows Professional and the Certified xMap Flows Expert.
These terms add to the Terms of Service, which apply to your xMap Flows account. If the two differ on something about the Academy, these terms apply. The Privacy Policy explains what the Academy keeps about you, and the Cookie Policy what it keeps in your browser.
| Level | What you do | The check |
|---|---|---|
| Certified xMap Flows Associate | Its lessons, at least 70% of the course watched, and its exercises | A final check of 20 questions; 70% passes; another try after 15 minutes |
| Certified xMap Flows Professional | An active Associate certificate, its lessons and exercises, a practical test and a capstone of AI employees in an industry | An exam of 40 client scenarios; 75% passes; another try after an hour. xMap looks at the capstone before the certificate is valid |
| Certified xMap Flows Expert | An active Professional certificate, its lessons and exercises, a timed lab and a portfolio of AI employees working for real for 30 days, with a design review | An exam of 50 scenarios in 90 minutes; 80% passes; another try after two hours. A live interview with xMap before the certificate is valid |
Exercises are timed assignments done in your own xMap Flows organizations. While one runs, Ask xMap gives hints only and templates are put away, so the work is yours. The requirements of a level may change (section 14); what you already passed stays passed.
When you take part you agree that:
A certificate is only worth something if it was earned. So the Academy measures, and we tell you exactly what:
From these the Academy works out a risk score from 0 to 100. A lesson or an attempt at 70 or more earns nothing and does not count, and the page tells you why. At 40 or more it is shown to xMap’s Academy team. Three lessons held back, or one exam held back, put a certificate on hold for review (its page says “Being checked”). A person at xMap looks at what was held back before any decision is final, and you can explain or ask for another look (section 13). No decision about you is taken by the score alone.
When your organization assigns you a level. If your organization’s admins put you through the Academy (Academy for teams), they see your progress on what they assigned: lessons done, how much of the lessons you really watched, assignments passed, the final check or exam passed or not, and your certificate. They never see your answers or what looked automated; those stay with xMap’s Academy team.
The lessons are xMap’s work. To deter recording and trace copies, each film plays only for the person it was opened for, through a link that ends after 15 minutes, with your name, email and the date shown faintly across the picture. Saving, printing, right-click and dragging are switched off, and the film pauses when the window loses focus. No website can stop every screen recording: these measures make copies traceable, and a copy found is a breach of these terms.
While your certificate is valid you may say you hold it (for example “Certified xMap Flows Professional”) on your profile, CV, website and proposals, show its picture, and link to its public page. You may not:
The lessons, films, narration, questions, exercises, files and certificate designs belong to xMap or its licensors. We give you a personal right to use them in the Academy while you take part. You may not copy, record, download, publish, translate, sell or share them, or use them to train or test an AI system. The flows, AI employees and reports you build in your own organizations for exercises are yours, as the Terms of Service say.
Taking the Academy and holding a certificate are free today. If we ever charge for a level, an exam or a renewal, we will say so before you start it, and never for something you already began or earned. Exercises run in your own organization and may use its credits, as any flow does.
If a question or an answer looks wrong, press Report under it: xMap’s Academy team reads every report. For anything else, write to legal@xmap.ai.
We may hold back progress, end someone’s place in the Academy, or withdraw a certificate if:
We tell you why by email before a withdrawal becomes final, unless the law stops us, and give you 14 days to answer. A withdrawn certificate’s page says “Withdrawn” and the date. Deleting your account removes your certificates and their pages.
If you disagree with a score, a held-back lesson or exam, a certificate on hold or a withdrawal, write to legal@xmap.ai within 30 days, saying what happened. Someone at xMap who did not make the first decision looks at it and answers within 30 days. If we got it wrong, we put it right: we count what was held back, issue or restore the certificate, or let you try again without waiting.
We improve the lessons, questions and exercises over time and may change a level’s requirements. A certificate already issued keeps its meaning until it ends. If we change these terms in a way that matters, we change the date at the top, and the Academy asks you to accept the new version before your next lesson or exam.
The Academy is given as it is, and we do not promise that taking it will get you a job, a client or a result. Each person and company decides for itself how much to rely on a certificate. The Disclaimers, Limitation of liability and Indemnity sections of the Terms of Service also apply to the Academy.
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts in Toronto, Ontario, decide any dispute, as the Terms of Service say. This does not take away rights the law of your country gives you that cannot be agreed away.
xMap Ltd., 20 Bay St., Suite 1100, Toronto, Ontario M5J 2N8, Canada. legal@xmap.ai.